Frequently Asked Questions
Everything you need to know about your Blackhawk experience.
What is the standard shipping timeframe for orders?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized carrier location.
Are your materials sustainably sourced?
Yes, Blackhawk is committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes in over 80% of our current collection.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking page.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find my perfect size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these to your favorite fitting garment at home.